TERMS & CONDITIONS BOLD NETWORK LP

Welcome!
I believe in clarity and mutual trust. That’s why I want to briefly explain what you can expect when working with me (Myrthe Warmenhoven / BOLD Network).

When you purchase a programme, course, or digital product through my website, Stan Store, or Substack, you agree to these Terms and Conditions. They’re not meant to complicate things, they simply make our collaboration clear, honest, and transparent for both sides.

In short:

  • My services are online, personal, and designed to support your growth, clarity, and direction.

  • You are always responsible for your own choices and results that arise from this work.

  • Because my products are digital, the right to withdraw expires once you gain access to the content.

  • All materials remain my intellectual property and are intended for your personal use only.

  • 1:1 sessions can be rescheduled free of charge up to 48 hours in advance. Within 48 hours or in case of no-show, the full amount is due.

  • I work with care and integrity, but I do not guarantee specific results.

  • If anything is unclear or if something doesn’t work as expected, please reach out via legal@myrthewarmenhoven.com.

Thank you for taking the time to read this — it helps ensure that our collaboration stays grounded, transparent, and in alignment for both of us.

Click below to download the full Terms & Conditions PDF:
[Download English version]
[Download Dutch version]

TERMS & CONDITIONS

BOLD Network LP / Myrthe Warmenhoven
Version: November 2025

Legal entity:
BOLD Network LP (SL036552)
5 South Charlotte Street, Edinburgh EH2 4AN, Scotland, United Kingdom

Contact:
legal@myrthewarmenhoven.com
www.myrthewarmenhoven.com

These Terms and Conditions apply to all online programmes, digital products, courses, (group) coaching and other services offered by BOLD Network LP, operating under the name Myrthe Warmenhoven, via www.myrthewarmenhoven.com, Stan Store, Substack or any other digital platform.

By purchasing, enrolling, or making a payment via these platforms, you acknowledge that you have read and agree to these Terms and Conditions.

In case of discrepancies between the English and Dutch versions, the English version shall prevail.

Article 1 – Definitions

1.1. BOLD Network / We / Us: BOLD Network LP, trading as Myrthe Warmenhoven.
1.2. Client / You: the natural or legal person who purchases or enters into an agreement with BOLD Network.
1.3. Consumer: a Client acting for personal purposes and not in the exercise of a trade or profession.
1.4. Business Client: a Client acting in the exercise of a trade or profession.
1.5. Services: all online courses, programmes, coaching, workshops, communities, masterclasses, digital products, and any other online activities we offer.
1.6. Digital Content: data produced and delivered in digital form.
1.7. Agreement: any purchase or arrangement under which we provide a Service or digital product.
1.8. Website / Platforms: www.myrthewarmenhoven.com, Stan Store, Substack, learning platforms and other services we use to deliver our content.
1.9. Confidential Information: all non-public information shared by either party during the collaboration.

Article 2 – Applicability

2.1. These Terms apply to all offers, purchases, agreements, deliveries and invoices unless otherwise agreed in writing.
2.2. By purchasing, paying or enrolling through our website, Stan Store or Substack, you agree to these Terms.
2.3. If there is a conflict between these Terms and a specific written agreement, the written agreement shall prevail.
2.4. We may engage third parties to assist in providing our Services.
2.5. The Client’s own general or purchasing conditions are expressly rejected.
2.6. We may update these Terms at any time and will notify Clients by e-mail or through our usual communication channels.
2.7. If a change materially disadvantages the Client, they may terminate the Agreement for future terms within 7 days after the new Terms take effect.
2.8. These Terms apply to all Services and products offered or sold through the mentioned platforms.

Article 3 – Offer & Prices

3.1. We describe our Services and products as accurately as possible.
3.2. Obvious mistakes or errors (including typographical or pricing errors) do not bind us.
3.3. All prices are listed in euros (EUR) and are exclusive of VAT or other applicable taxes, unless stated otherwise.
3.4. Promotions or discounts apply only within the stated period and do not automatically extend to future purchases.
3.5. We may update prices for future purchases, but changes do not affect agreements already in place.

Article 4 – Formation of Agreement & Client Information

4.1. The Agreement is concluded once the purchase is completed (via checkout, written confirmation, or order approval).
4.2. The Client is responsible for providing all information necessary for proper execution in a timely and complete manner.
4.3. If information is missing or delayed, we may suspend performance. Any resulting delays or costs are at the Client’s expense.
4.4. We reserve the right to refuse participation or collaboration for valid reasons, such as misconduct, disruption, or a mismatch with the intended purpose of the Service.

Article 5 – Digital Delivery & Access

5.1. Access to digital content is granted after full payment (or the first instalment in case of a payment plan).
5.2. Unless otherwise stated, access to online programmes and digital content is provided for a period of 12 months from the date of purchase.
5.3. “Lifetime access” applies only when explicitly mentioned at the time of purchase and means access for as long as the programme or platform is reasonably maintained by us.
5.4. If we decide to discontinue or relocate content, Clients will be notified at least 60 days in advance. You are responsible for viewing or downloading materials during that period.
5.5. We may perform technical updates or maintenance that may temporarily limit access. This does not give rise to refunds or compensation.

Article 6 – Right of Withdrawal (Consumers)

6.1. Consumers have a 14-day cooling-off period for online purchases, unless legally excluded.
6.2. For digital content not delivered on a physical medium (such as online courses or downloads), the right of withdrawal expires upon access, provided that:
a) you explicitly consent to immediate delivery, and
b) you acknowledge that you waive the right of withdrawal once access is granted.
6.3. We provide this information before purchase and confirm it by e-mail after payment.
6.4. Business Clients do not have a right of withdrawal.
6.5. If we fail to provide the required legal information regarding the right of withdrawal, the cooling-off period extends up to 12 months. Once this information is provided, a new 14-day period begins.

Article 7 – Payment & Instalments

7.1. Purchases are paid immediately via the payment system on the platform.
7.2. Invoiced payments must be made within 14 days unless otherwise agreed.
7.3. For instalment plans, all instalments together form a single payment obligation.
7.4. If any instalment is missed, we may suspend access and declare the remaining amount immediately due.
7.5. Failed direct debits or chargebacks may incur a €15 administration fee.
7.6. In case of late payment, the Client owes statutory (commercial) interest and reasonable collection costs.
7.7. Access may be blocked until all outstanding payments are received.

Article 8 – Cancelling or Rescheduling 1:1 Coaching

8.1. A session can be rescheduled free of charge up to 48 hours in advance.
8.2. Cancellations within 48 hours or no-shows are charged in full.
8.3. All changes or cancellations must be submitted in writing or by e-mail.

Article 9 – Conduct, Community & Recordings

9.1. Login details are personal and may not be shared with third parties.
9.2. Inappropriate behaviour (including spam, discrimination, offensive language or self-promotion) may result in immediate removal without refund.
9.3. Group sessions may be recorded and shared within the programme. If you do not wish to appear, please notify us in advance.
9.4. Use of your name, image, or testimonial for marketing purposes requires your explicit consent.
9.5. Consent can be withdrawn for future use at any time by emailing legal@myrthewarmenhoven.com.

Article 10 – Intellectual Property & AI Use

10.1. All content, materials, videos, audios, texts, models, and frameworks remain the property of BOLD Network.
10.2. You receive a personal, non-exclusive, non-transferable licence for personal use only.
10.3. It is prohibited to copy, share, resell, or distribute content without written consent.
10.4. It is strictly forbidden to use any content for AI training or datasets.
10.5. Any breach will result in a fixed compensation of €1,000 per incident or twice the applicable licence fee, without prejudice to further claims.

Article 11 – Confidentiality

11.1. Both parties shall treat all confidential information with strict confidentiality, even after termination of the Agreement.
11.2. Information is deemed confidential if expressly marked as such or if confidentiality arises from its nature.

Article 12 – Liability

12.1. We perform our Services with care and attention but provide them as a best-efforts obligation, not a results guarantee.
12.2. Clients remain fully responsible for all decisions and actions taken as a result of our programmes, courses, or coaching.
12.3. Our liability for direct damages is limited to the amount paid by the Client for the relevant Service.
12.4. We are not liable for indirect or consequential loss, including loss of profit, data or business opportunity, unless required by mandatory law.
12.5. Any claim for damages must be submitted in writing within 12 months of the event giving rise to the claim.

Article 13 – Force Majeure

13.1. “Force majeure” includes any event beyond our control, such as outages at hosting or payment providers, cyberattacks, illness, quarantine, pandemics, natural disasters, government measures, or other external circumstances.
13.2. In case of force majeure, obligations are suspended. If the situation lasts longer than 90 days, both parties may terminate the Agreement for the unperformed part.
13.3. No damages or refunds are due in such cases.

Article 14 – Complaints

14.1. Complaints must be reported within 14 days after discovery, and visible issues within 48 hours of delivery.
14.2. Complaints must be sent to legal@myrthewarmenhoven.com with a clear description.
14.3. We aim to respond within 5 working days.
14.4. Filing a complaint does not suspend your payment obligation.

Article 15 – Assignment & Additional Work

15.1. Access or rights under this Agreement may not be transferred to third parties without our written consent.
15.2. Additional requests or tasks outside the agreed scope will be confirmed in writing and billed separately at the current rate.

Article 16 – External Platforms (Stan Store & Substack)

16.1. Payments, cancellations, and refunds processed via Stan Store or Substack are also subject to those platforms’ terms.
16.2. These Terms remain fully applicable regarding intellectual property, confidentiality, conduct, and liability.

Article 17 – Termination

17.1. We may terminate access or the Agreement in cases of breach, such as non-payment, misconduct, or intellectual property violations.
17.2. If termination occurs due to the Client’s actions, no refunds will be issued and outstanding amounts remain payable.

Article 18 – Notices & Communication

18.1. All legal correspondence must be sent to legal@myrthewarmenhoven.com.
18.2. E-mail communication serves as valid written proof.

Article 19 – Privacy

We process personal data in accordance with our Privacy Policy, available at www.myrthewarmenhoven.com/privacy.

Article 20 – Governing Law

20.1. These Terms and all related Agreements are governed by Scottish law.
20.2. Any disputes shall be submitted to the competent court in Edinburgh, Scotland (UK) unless mandatory law provides otherwise.
20.3. Parties will always strive to resolve disputes amicably first.

Article 21 – Language

21.1. The official language of communication, documentation, and Services provided by BOLD Network LP is English.
21.2. Coaching sessions may be conducted in English or Dutch, depending on mutual agreement between the Client and Myrthe Warmenhoven.
21.3. In the event of any discrepancies or differences in interpretation between English and Dutch documents or translations, the English version shall prevail.